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Delivery information

United Kingdom & Ireland

Your order will be sent as a package with online tracking service. The package will be delivered to your door.

Order by 9pm Monday – Friday and your order will be shipped the same day. Orders made after this time will be sent the next day.

On average, delivery will take 2-3 business days (United Kingdom & Ireland).

If you are not at home at the time of delivery, the delivery person will try again the next day. It is also possible that your package will be delivered to a pick-up location if you are not at home. In that case you can pick up the package at a store nearby. It sometimes happens that your package is delivered to your mailbox when you are not home for delivery.

After placing your order you will receive an email within a few hours on workdays containing the online tracking information. This allows you to track the status of your package online. In most cases it will also give an indication of the expected delivery day and time. If you have not received this email, please contact us.

If the online tracking page is displayed in a different language, you can change the language in the top right corner.

Other countries

All of the above also applies to other countries, but with different delivery times:

  • Austria, Denmark, France, Germany, Sweden – 2 to 3 working days
  • Finland, Italy, Spain – 2 to 4 working days
  • Luxembourg – 4 to 6 working days
  • Netherlands, Belgium – 1 working day

Shipping costs may be different to these other countries, the price will be shown during checkout after selecting the correct country. Free delivery on orders over £25 remains valid.